appointments

Seeing a doctor or nurse requires making an appointment

A standard consultation lasts 15 minutes. Please tell the receptionist if your problem is urgent and you will be seen that day, or the problem discussed with the doctor and resolved. Sick children will always be seen on the day. If more than one person in your family need to be seen please ask for an appointment for each of them.

Reminders

Our practice is committed to preventative care. We may issue you with a reminder notice from time to time offering you preventative health care. If you do not wish to be part of this service, please inform your doctor.

Waiting times

Please understand that as illnesses are unpredictable conditions, appointment times cannot always run on time. Our doctors, nurses and receptionists make every attempt to keep appointments running to their scheduled time however, unforseen circumstances may create occasional delays.

Cancellations and rescheduling

If you are unable to make your appointment, please call to let us know in advance. We can then arrange another appointment time.

Booking a longer appointment

There are occasions when you will need to book a longer appointment, such as when your health problem is complex and needs longer than 15 minutes. Similarly for work or insurance medicals, counselling for emotional difficulties, or when seeking a second opinion from a different doctor.

Home visits

Our doctors provide home visits and see residents of nursing homes. These will be provided for those seriously ill, or who have transport problems. Your problem may be discussed with a doctor, and it may be decided that, for the benefit of your health, it would be better that an ambulance be called. Home visits are carried out during working hours, usually between 1PM and 3PM.

our fees

Standard fees

Bangalow Medical Centre is a private medical practice. All fees are to be paid at the time of consultation by either cash, EFTPOS, credit card or cheque. For your convenience we now have a direct link to Medicare and your rebate can be credited back to you at the same time as payment is made.

A valid Medicare or other concession card must be shown to access discounted fees. We also offer a generous discount to Commonwealth Health Care card holders.

Bulk billing

We appreciate that some people may find it difficult to pay their medical bills. To enable fair access to our services we offer bulk billing to children, disability support and aged pensioners. Veteran's affairs patients are also bulk billed.